Frequently asked questions

You can still return your order after one month of receipt and will receive the full purchase price back! This includes the already paid shipping costs, this then works as a good thing because the costs of returning the package will have to be borne by you yourself.

We use a delivery time that will never be longer than 5 working days! In practice, we see that most packages arrive 2 working days after the placed order.

Yes! all packages are sent with a track & trace number. This will be sent to you by e-mail as soon as the package has been delivered to the post office.

The manuals can be downloaded via a QR code in the box, is this not possible? Send an email to and we will send your manual to you within 1 day!

We assure you that all your personal information will not be used for advertising purposes and will certainly not be shared with third parties!